Rates Sections Difficulty paying & rebates - Find out more information if you are experiencing difficulty paying your rates including what options may be available depending on your eligibility, and other financial support resources. How to pay your Rates - Options for paying your rates notice. Pensioner Concessions - Find out more about eligible pensioner discounts on Council rates and charges including eligibility, what the rebates are, how to apply and more. Rates FAQs - Questions & Answers on some common and more detailed questions. Understanding your Rates - Council’s Statement of Revenue Policy sets out our fees and charges for services we provide. Update your details - Information here will help you update your address or other details with Council.