How do I report a missing animal? 

If you have lost your pet, please contact Council by phoning (02) 6767 5555. We will require the following information:
A description of your animal, such as breed, colour, sex and age
Microchip details
The location of where the animal was last seen
Your name, address and contact number
All information provided by you will be placed in the lost animal register at the Centre. Please Note: It is important to microchip and register your animal, as all animals taken to the Centre are scanned for a microchip. Microchips contain the owner’s residential details and allow the speedy return of your animal.

My pet is being held at the Tamworth Regional Companion Animal Centre – what fees are involved?

If you wish to have your animal released from the Centre, you must pay all fees and ensure registration requirements are complete.

Fees are payable when you collect your animal from the Centre. For current release fees and sustenance fees for cats, dogs, cattle, sheep and horses, please click here and search 'impounding'.

If your animal is seized by Council Rangers in a public place by Council Rangers, you may be issued with an infringement. A Nuisance Order may be issued for two or more animal seizures. Please refer to Animal Complaints for further information.

Are there further charges resulting from my animal being at the Tamworth Regional Companion Animal Centre?

If your dog is seized by Council Rangers in a public place by Council Rangers, you may be issued with an infringement. A Nuisance Order may be issued for two or more animal seizures.

Please refer to Animal Complaints for further information.

Does the Tamworth Regional Companion Animal Centre offer any other services to the community?

You are able to buy companion animals from the Centre. Please refer to Council's Fees and Charges for current fees.

See what animals are available for adoption here 

What does it mean ‘to surrender a cat or dog to the Centre’?

Surrendering your cat or dog to the Centre means that you are giving up the ownership of your animal to the Council. Animals are kept for a period of 14 days before being relocated to the Paws for Life facility or another rehoming centre outside the region. If dangerous or ill, your animal may be euthanised.

This service is available for a fee if you’re a resident of the Tamworth Regional Council area. Please refer to Council's Fees and Charges for the current fees.

If you decided to surrender your animal to the Centre, please understand the following:

• You must sign a form stating that you are the owner of the animal and that you’re surrendering them to the Council.
• If you are wishing to rehome your animal, please check with your local vets and animal welfare agencies for possible new owners.
• Council officers will not collect any animal from a person’s property for euthanasia.
• If you wish to surrender an animal, you must arrive at the Centre between 8:00am and 10:00am, Monday to Friday. Surrendered animals will not be accepted at any other time.

What do I do if my animal has gone missing?

If you have lost your pet, please contact the Tamworth Regional Companion Animal Centre by phoning (02) 6767 5555. We will require the following information:

• A description of your animal, such as breed, colour, sex and age
• Microchip details
• The location of where the animal was last seen
• Your name, address and contact number

All information provided by you will be placed in the lost animal register at the Centre.

Please Note: It is important to microchip and register your animal, as all animals taken to the Centre are scanned for a microchip. Microchips contain the owner’s residential details and allow the speedy return of your animal.

What are my responsibilities as a responsible pet owner?

As a pet owner, it’s your responsibility to ensure that your animal is healthy, safe, well cared for and not a nuisance in the community.

For full details on your responsibilities please refer to the Companion Animals Act 1998.

Your key responsibilities include:

• Always walk your dog on a lead, especially in public places
• Remove your animal’s faeces from public places
• Don’t allow your dog to attack another person or animal
• Ensure that your companion animal is identified by a permanent microchip and register

Companion animals are prohibited from:

• All food preparation and consumption areas including restaurants, cafes and outside eating areas
• Animal wildlife areas such as National Parks and other protected sites

There are several leash free areas in the Tamworth region.

When using a leash free space, owners are reminded to keep control over their dog/s at all times. They should be visible and be able to be controlled by voice command.

Dogs are not allowed in children’s playgrounds and owners can be fined up to $1100 if you allow your dog within 10 metres of play equipment in a public space.

It’s also important to remember to clean up after your dog whenever you’re out in the community. If you don’t remove your dogs’ faeces you may be fined up to $880. Be prepared, carry plastic bags to collect and dispose of droppings when you’re out and about. Bag it, bin it.

To download a map of leash free areas in a locality, click the corresponding links below:

• Chauvel Park, Tamworth (PDF 176.2KB)
• Jewry Park, Tamworth (PDF 165.9KB)
• Powerhouse Park, Tamworth (PDF 198.9KB) (fenced area with agility equipment)
• Western Levy - George Street, Tamworth (PDF 180KB)
• Trevallyn Road, Barraba (PDF 174.4KB)
• Harrier Parade Park, Calala (PDF 150.5KB)
• Higgins Avenue, Manilla (PDF 1.4MB) (fenced area)

Under the Companion Animals Act 1998, all pet owners must provide lifetime protection for their pet by ensuring they are microchipped and registered.

To microchip and register your pet, follow these steps.

What are the charges for lifetime registration?

The companion animal registration fees are defined by the Companion Animals Regulation 2018. The registration charges vary and are as follows:

• Dog - Desexed (by relevant age) NOT owned by an eligible pensioner: $78
• Dog - Desexed owned by an eligible pensioner (pensioner concession): $34
• Dog - Desexed sold by pound/shelter: $0
• Dog - Non-desexed or Desexed (after relevant age): $262
• Dog - Non-desexed that is kept by a recognised breeder for breeding purposes: $78
• Cat - Desexed or Not Desexed NOT owned by an eligible pensioner: $68
• Cat - Desexed owned by an eligible pensioner (pensioner concession): $34
• Cat - Desexed sold by pound/shelter: $0
• Cat - Non-desexed that is kept by a recognised breeder for breeding purposes: $68

For a full list of Registration fees visit Microchipping and Registration - Office of Local Government NSW

Are there any exemptions from the lifetime registration requirement?

There are exemptions from the payment of companion animal registration fees. These are for:

• any animal the Director General is satisfied is in the service of a public authority, for example, a police dog
• a working dog
• an assistance animal

What is a working dog under the Companion Animal Act 1998?

A working dog is defined as an animal that:

• is used primarily for the purpose of droving, tending, working or protecting stock
• resides on land defined and rated as farmland under the Local Government Act 1993
• a hunting dog is not defined as a working dog under this legislation
  

How do I get more information about microchipping and registration?

• Visit Dogs & Cats - Office of Local Government NSW
• Ask your local Vet

If you are experiencing an issue in regard to an animal in your neighbourhood you can either:

• Try to solve the problem by talking it over with the pet’s owner. They may not realise that their animal is causing a problem.
• Contact Council to make a complaint

How do I make a complaint about an animal in my area

Council's MyTRC app is a great way to report issues such as barking dogs and lost animals. It works on your Apple iPhone or Android smartphone.

For more urgent issues including roaming animals, dangerous animals / animal attacks, found animals, as well as barking dogs and lost animals, please contact Council directly. You should have the following information ready:

• The address of where the dog resides
• A description of the dog
• Details of the complaint. E.g. nuisance barking
• Your name, address and a contact number for Council Rangers to contact you

What can I do about barking dog?

We receive on average 500 complaints each year about barking dogs. If you have an issue with a barking dog in your neighbourhood, there are the following options:

• Try to approaching the owner first and advise them of the problem. They may not be aware that their dog is barking. Here is a barking dog courtesy letter (PDF 78.8KB) that can be used. 
• Seek the assistance of the Community Justice Centre (CJC) to mediate a solution. The CJC can be contacted on 1800 990 777 or if you have a hearing impairment on 1800 671 964 (TTY) or www.cjc.nsw.gov.au
• Contact Council and lodge a formal complaint regarding the barking

What happens when I make a formal complaint to Council about a dog that continuously barks?

• When a formal complaint is received, the owner of the animal will be contacted as part of Council’s investigation.
• A four (4) week period will then be given for the owners to take action to settle the dog from barking
• Complaints received after this four (4) week period, will result in further investigation by the Rangers in the form of a door knock to determine the extent of the barking
• If the door knock investigation demonstrates that the dog is continuing to bark excessively, a Nuisance Order under the Companion Animals Act 1998 may be issued to the owner
• If a Nuisance Order is issued, all residents who had agreed that the dog/s bark excessively will receive a barking dog diary, to record the extent of the barking problem on an ongoing basis
• For Council to take further action there needs to be conclusive evidence that the dog does bark excessively. This evidence is gathered via two diaries from two separate residents that demonstrates a continuous pattern of excessive barking
• These types of cases are often dealt with in a court of law. Residents who decide to complete the diaries must be prepared to attend court to give evidence.

What can I do about roaming dogs in my area?

Council’s procedure for dealing with roaming dogs is to:

• Speak with the owner and advise them of the legislative requirement for a dog in a public place to be on a lead or restraint. A second complaint will result in further investigation of the surrounding neighbourhood. This may result in a Nuisance Order being issued to the owner to cease the dog from being habitually at large (roaming)
• Council Rangers will conduct regular patrols of the area
• If a Ranger sights a roaming dog during a patrol, the animal may be seized and taken to the Tamworth Regional Companion Animal Centre. Infringements may also be issued to the owner of the animal.

What is meant by a “dog attack”?

The Companion Animal Act 1998 defines a dog attack as being a situation where:

• “a dog rushes at, attacks, bites, harasses or chases any person or animal (other than vermin), whether or not any injury is caused to the person or animal”

The following actions may be taken in regard to a dog attack:

• Any dog that has been deemed to have attacked may result in a Nuisance Order or Dangerous Declaration being issued to the owner
• The owner of the dog may also incur an on-the-spot fine
• All dog attacks are investigated and statements are required from the complainants, this will determine the action to be taken against the owner

How do I get further information?

For further information regarding animal complaints please contact Council.